What is mobile data and how do I control my usage?

Modified on Tue, 16 Jun at 10:19 PM

Whether you’re streaming on the bus or scrolling socials in the park, you’re using data. But how exactly does it work, and how can you keep an eye on it?

What is Mobile Data?

Mobile data is your connection to the internet when you aren’t on Wi-Fi. It allows you to browse the web, use apps, and stream music or video wherever you have a signal.

How is Mobile Data measured?

Data is measured in bytes. You'll usually see this written as:

KB (Kilobytes)
MB (Megabytes)
GB (Gigabytes)

There are 1,024 KB in a MB, and 1,024 MB in a GB. Everything you do online sends (uploads) and receives (downloads) data, and both count towards your total usage.

How does Rebel track usage?

We use a real-time system to track your data usage as it happens. Every time your phone connects to the internet, it asks our system for permission to start a "session."

Because your phone and our system might measure these sessions slightly differently (especially with background apps), the data usage shown in your phone's own settings might not exactly match your Rebel Telecom bill. Our system is the one we use to calculate your remaining allowance.

How do I check my Mobile Data allowance?

The quickest way to check how much data you have left is via your Rebel Customer Portal on the Rebel Telecom website.

Which sites and apps don’t use up your data?

We believe help should always be free. That’s why you can access the following emergency, support, and charity websites without using a single byte of your data allowance (zero-rated):

Website / URL
999bsl.co.uk, 999bsl.com, 999bsl.me, 999bsl.net, 999bsl.org, 999bsl.org.uk, 999bsl.uk, attendanywhere.co.uk, bsl999.co.uk, bsl999.me, bsl999.net, bsl999.org, bsl999.org.uk, bsl999.uk, childline.org.uk, community.idmobile.co.uk, containers.appdomain, dcg-prd-as-proxy.eu-gb.ace.ibm.com, digital.nuance.com, emergencyvrs.co.uk, emergencyvrs.com, emergencyvrs.uk, emergencyvrs999.co.uk, emergencyvrs999.com, emergencyvrs999.uk, esim-3uk-es-uat.ipaas.amdocs.com, esim-3uk-wsht-prd.ipaas.amdocs.com, esim-3uk-wsht-uat.ipaas.amdocs.com, esim-es-sim.prod.tuk.esimcloud.net, galop.org.uk, gig.cymru, gov.uk, hscni.net, huk-livelab.prod.ondemandconnectivity.com, huk.prod.ondemandconnectivity.com, inq.com, malesurvivor.co.uk, nationaldahelpline.org.uk, nhs.attendanywhere.com, nhs.wales, nspcc.org.uk, porting.idmobile.co.uk, rapecrisis.org.uk, refuge.org.uk, thesurvivorstrust.org, touchcommerce.com, victimsupport.org.uk, welshwomensaid.org.uk, womensaid.org.uk

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