How do I spot Phishing Calls, Texts and Emails?

1. Unexpected Contact.

Be cautious of unexpected calls or texts, especially if they ask for personal information or urge you to act quickly.

2. Sense of Urgency.

Phishing attempts often create a sense of panic, prompting you to act swiftly.

3. Requests for Personal Information.

Legitimate companies will not ask for sensitive details like passwords over the phone or text.

4. Generic Greetings.

​​​​​​​Messages that use generic greetings like ‘Dear Customer’ instead of your name can be a red flag.

5. Unusual Instructions.

​​​​​​​Avoid following messages that ask you to do something unusual, such as installing software or visiting unfamiliar websites.

6. Check the Number.

​​​​​​​If the call or text comes from an unrecognised number, be cautious. Scammers can spoof numbers to look authentic.

7. Spelling and Grammar Errors.

​​​​​​​Phishing texts or emails often contain spelling mistakes or grammatical errors.